Services

Your computer and network support needs are distinct; they require solutions tailored to fit your needs.

SBNC provides custom, flexible services including:

  • Network Design, Installation, and Security
  • Data Backup and Recovery
  • PC, Printer, and Scanner Installation and Maintenance
  • Software Installation and Maintenance
  • Cloud Based Solutions
  • Managed Services

Within the main service offerings we provide

  • Operating System Installation/Configuration
  • Application Integration
  • Wireless Networking
  • Hardware/Software Purchasing
  • Hardware/Software Installation
  • Backup Solutions
  • Secure Remote Access
  • Internet Access
  • Web Hosting
  • Email Hosting/Setup/Configuration
  • Computer Services
  • Computer Purchasing
  • Computer Assembly
  • Computer Troubleshooting
  • Computer Maintenance
  • Data Backup
  • Data Recovery
  • Remote Computer Support
  • Project Management

About Managed Services

The main goal of Managed Services is to produce an environment that’s more productive, while lowering the overall cost of ownership. Managed Services are built around layers of specialized services to proactively support your business. This approach fosters improved systems, data and application availability, along with reduced downtime and increased reliability. Typically, Managed Services includes:

Infrastructure Management

  • Remote Network Monitoring
  • Secure Wireless Networking Services
  • Managed Network Services

Security Services

  • Antivirus Protection
  • Antispyware Protection
  • Router/Firewall Maintenance and Monitoring
  • VPN Device Management and Client Management

Servers/Workstations Services

  • Server Installation
  • Operating System Installation
  • Desktop Optimization and Management
  • Server/Workstation Imaging
  • Server and Workstation Setup and Configuration
  • Line of Business Application Installation/Configuration
  • Microsoft Application Support

Storage Services

  • Data Backup and Recovery

Monitoring Services

  • Email Notification of Service Issue Alerts
  • Hardware and Software Reporting
  • Asset Management
  • On-site or Remote Support
  • Hardware and Software Procurement Support
  • Agent Based Hardware and Software Monitoring

Our clients are located throughout Maryland, DC and Virginia and we also offer remote computer services. 

Please visit our Support page to submit a service request.